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Sunday, July 6, 2008

Prevention Method for Electronic Auctions Fraud - Feedback Forum

Electronic auctions is an auctions conducted by online. Major characteristic is based on dynamic pricing that is not fixed price. Due to this, some of the frauds occur by sellers use others identity to bid with higher price than other real buyers.

One of the easy ways to prevent e-auctions fraud is from eBay feedback forum. eBay Feedback forum can let us know more about our trading partners. We can view those sellers’ reputation and also express our opinion by leaving the feedback on the transaction. These member-to-member ratings and comments help a lot of buyers and sellers in the Community build trust.

For each transaction, buyers and sellers can rate each other by leaving the feedback. The feedback can be positive, negative or neutral rating and also can be a short comment. A buyer can also rate the additional criteria. These detailed seller ratings (DSRs) do not count in feedback score and all are the anonymous. Therefore, sellers will not know the detailed what the other buyers drop and they can honesty tells the story or experience for the transactions.

For a seller as more positive feedback receives the more scores he/she will earn. The feedbacks score correspond with the feedback star are shown beside the member’s ID. Star is the symbol of trust and experience in the eBay Community. With this approach, buyers can reward their favorite sellers not only through the sales transaction also with helping them to spread their services. From this, we can know which seller is can believe.

Review the ecommerce site of Amway


From the Amway2u.co, we find out that the website provides information and service about Amway Company’s promotion, product and we can also do online ordering for any product. Amway Company is doing business like selling daily product and food supplement for the customers. The purpose of company to create this website is to make an easier way for the customer and distributor to find out for any new information and promotion of the products every month.

In the home page of this website, there are 2 types of selections. They are language and country to let user to choose for. The purpose of this is to let the users who are in different races or came from different country to surf this website easily so that they can understand the content properly. Besides that, there have ID number and password security which only the distributors have the authority to access into the website to order for the product.

These website show us types of product such as home care product, beauty and care product, food supplement product, personal care product and car accessory product. Every product are separating into different category, so that customer can easily check for what types of products that they are preferring.

In these website there have a product search engine, this product search engine is useful because when customers feel confuse with the product is under which category, they can just use this search engine to find out the product they want. Every customer can surf this website to find out the information about product and promotion instead of step out the home. This can save a lot of time and cost.

E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies

E-government is a general term describing the use of technologies to facilitate the operation of government and the disbursement of government information and services. The Electronic Government initiative in Malaysia was launched to lead the country into the Information Age.

It has improved both how the government operates internally as well as how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. At the same time, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.

The vision of Electronic Government is focused on effectively and efficiently delivering services from the government to the people of Malaysia, enabling the government to become more responsive to the needs of its citizens. There have several types of applications of e-Government in Malaysia such as E-Filling, E- service, E-syariah, E-procurement and others.

One of the E-Government project implementations such like E-filing, this E-filling is a program in Malaysia which allows taxpayers to fill in and submit their annual income tax returns online through the internet.


However there have some problems encountered by user which is the people who lack of knowledge in using computer to fill up their income tax forms through internet, normally teenager will only have knowledge for surfing net. Besides that, users don’t have confident to use e-filling system because they will worry about their privacy data and the tax return will be viewed by other people.

The good suggestion to encourage more citizens to use the e-government application is government should create a campaign to show the usefulness of the application to the citizen. On top of that, the government needs to improve the security of the application so that hacker can’t easily hack into the website to steal the customer data.

Tuesday, July 1, 2008

Corporate Blogging: A new marketing communication tool for companies

A corporate weblog is published and used by an organization to reach its organizational goals.

Blogs are a good way to spread your message to your public—and to inform employees of company policies and activities.

So how does corporate blog helps the organizations??

● promote the sharing of information of work-related matters. Since blogs can be easily updated, they are used as a part of newsletters or company Intranets. This helps employees to keep themselves informed on all the current happenings in the organization. Blogs also allow employees to display their expertise on a particular topic, thereby becoming a recognized industry or subject "expert".

Example of the corporate blog implementation and its effect

Dell established a way for customers to share product development ideas through IdeaStorm. A core team looks at new ideas that come in, assesses them, and then figures out a way to incorporate those into the business. Dell has received about 9,000 ideas from the community, with over 600,000 comments. An example of one idea is getting Dell to integrate Linux. To show you how effective it was, Dell put out a survey and in 8.5 days received 100,000 responses from customers. Now customers are aware that they can influence product development at Dell and it's resulted in the development of a community of loyalists.


Pros of corporate blogs
● giving corporations and obscure brands the ability to connect with their audiences on a personal level, to build trust, collect valuable feedback and foster strengthened relationships

● conduct their public relations activities through blogging by posting press releases and updates about new company products and services on the blog


Cons of coporate blogs
● Some employees may use blogs to write negatively about the company, leading to bad publicity.

● There have been dozens of cases of workers warned or fired because of something they wrote on a blog

● Make many organizations look like disorganizations, with multiple tones and opinions. Contrary to what some might think, the average customer prefers it if the organization they are about to purchase from is at least somewhat coherent.




Top 6 corporate blog :-
#1. Google - Authority: 8492
#2. Adobe - Authority: 1797
#3. Flickr - Authority: 1744
#4. Facebook - Authority: 1478
#5. Yahoo! Search - Authority: 1130
#6. Dell - Authority: 799

Sources :~
http://mariosundar.wordpress.com/2008/05/05/top-15-corporate-blogs-ranked-may-2008/
http://findarticles.com/p/articles/mi_m0FWE/is_1_11/ai_n18743960
http://www.scottmonty.com/2008/03/corporate-blogging-how-pros-do-it.html
http://corporateblog.directtrafficmedia.co.uk/
http://intrafocus.wordpress.com/2007/01/18/is-blogging-really-good-for-my-company-or-just-a-buzz-word/
http://www.globalprblogweek.com/archives/how_to_launch_a_corp.php
http://www.morebusiness.com/running_your_business/businessbits/Corporate-Blogging-Secrets.brc

Monday, June 30, 2008

Review on Using Touch n Go card to buy fast food in Malaysia will be a reality

Indeed, in the advanced technology these days, we cannot run away from technology, people are getting smarter in creating techonologies that help us in future. Now, Malaysia is using Touch n Go to use in toll transactions and parking lots.

However, compare to Singapore, EZ-link has been successfully implement in its country. How about Malaysia? It looks like Malaysia need more time in applying these advanced technologies where we no need to bring cash but just bringing a card along with us and we can eat,shop,doing health care, drink coffee.

Touch n Go has been an easy card for us as consumers. It indeed help us a lot in our daily lives. If one day Touch n Go card can be used in buying fast food, I will be the first person glad for it.

Till then , if only Malaysia standardized whole country using only one card, or treat the card like debit card, hence I feel consumers will for sure buy Touch n Go card for it can be use at anywhere else.

Sources:
http://www.ezlink.com.sg/whereEzlinkUsed.htm

Credit Cards Debts :Causes & Prevention

Do you have a credit card? How did you use it?


Credit card is a card issued by a bank that allows the holder to buy goods and services without cash, after that holder need to pay back for bank. If, on the due date, the holder does not pay the balance, the bank will charge interest on the unpaid balance.


Causes:
Recently many people are suffering a lot debt due to inappropriately use of credit card. Several reasons make them face such the kind of problems, for example they have a poor management in their money spending. Many people always prefer not to do any money planning before they spend their money, this may cause them over budget or may be buy something that are unnecessary in their daily life. When the end of the month is around the corner, they will only realize that their spending is too much and they need to clear a big amount for the credit card. Of course it will automatically become a big debt for them. Secondly, people like to use credit card to buy what they are like because they like to enjoy the luxury life. When due date of the credit card payment, they unable to pay the payment, they will go and register other credit card to cover the payment. This process continue repeated, user will loss their self control and make them continue to pay the interest and the amount of debt will become bigger and bigger.

Prevention:

There have few prevention people can reduce the credit card debt. Firstly, people should create a realistic monthly budget for your expenses. List all monthly bills and necessities and make sure expenses are covered by your monthly income. Allow only the money remaining after the bills are paid to be spent elsewhere. Stay within your budget guidelines.


Secondly, People should avoid making any purchases with your credit during peak buying seasons such as Christmas and Chinese New Year. Credit card companies will charge more interest during these peak seasons because they know that everyone is buying more items with their credit cards, so this will increase the amount of debt.


Thirdly, limit the use of credit cards. There is no real reason why you should be using your credit card to make daily purchases. If you prefer not carry cash around, you can get yourself a debit card which works the same as a credit card but this card have to save your money inside the account only can use it, so that is more easier to control of your debt.


By using the credit card can bring benefit for people at the same time this can create problems for people. Consumers should know how to control themselves to use the credit card.

Mobile Payment System in Malaysia ~~MMWallet

WHat iS MOBile PAyMEnt ??!!

Mobile payment is the collection of money from a consumer via mobile devices such as mobile phone, SmartPhone, Personal Digital Assistant (PDA), wireless tablets and other devices. That using GPRS and wireless system build in the phone to access internet.

A mobile payment or m-payment may be defined as any payment where a mobile device is used to initiate, authorize and confirm an exchange of financial value in return for goods and services. The realization of mobile payments will make possible new and unforeseen ways of convenience and commerce.

How Does It Works??



is the current Mobile Payment System that available in Malaysia. Mobile Money is a PIN-based Mobile Payment Solution designed by Mobile Money International Sdn Bhd to address the limitations and bottlenecks created by cash, cheques and credit cards. MMWallet allow registered users to pay for goods and services at anytime, anywhere using only a mobile phone. Therefore, shoppers are freedom to buy products online and pay the merchant using mobile phone without physically present at the store.


Customer Adoption Strategies

Mobile Payment indeed offers consumers financial freedom and independence without having to carry cash or fits the needs for those who do not have a traditional bank account. To encourage mobile payment in use in Malaysia, the company should advertise their mobile payment system to others, as we are into the advanced techonology year. Hence, attracting consumers with the benefit of having mobile payment, by just bringing their mobile phone can make any transcation.