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Sunday, July 6, 2008

Prevention Method for Electronic Auctions Fraud - Feedback Forum

Electronic auctions is an auctions conducted by online. Major characteristic is based on dynamic pricing that is not fixed price. Due to this, some of the frauds occur by sellers use others identity to bid with higher price than other real buyers.

One of the easy ways to prevent e-auctions fraud is from eBay feedback forum. eBay Feedback forum can let us know more about our trading partners. We can view those sellers’ reputation and also express our opinion by leaving the feedback on the transaction. These member-to-member ratings and comments help a lot of buyers and sellers in the Community build trust.

For each transaction, buyers and sellers can rate each other by leaving the feedback. The feedback can be positive, negative or neutral rating and also can be a short comment. A buyer can also rate the additional criteria. These detailed seller ratings (DSRs) do not count in feedback score and all are the anonymous. Therefore, sellers will not know the detailed what the other buyers drop and they can honesty tells the story or experience for the transactions.

For a seller as more positive feedback receives the more scores he/she will earn. The feedbacks score correspond with the feedback star are shown beside the member’s ID. Star is the symbol of trust and experience in the eBay Community. With this approach, buyers can reward their favorite sellers not only through the sales transaction also with helping them to spread their services. From this, we can know which seller is can believe.

Review the ecommerce site of Amway


From the Amway2u.co, we find out that the website provides information and service about Amway Company’s promotion, product and we can also do online ordering for any product. Amway Company is doing business like selling daily product and food supplement for the customers. The purpose of company to create this website is to make an easier way for the customer and distributor to find out for any new information and promotion of the products every month.

In the home page of this website, there are 2 types of selections. They are language and country to let user to choose for. The purpose of this is to let the users who are in different races or came from different country to surf this website easily so that they can understand the content properly. Besides that, there have ID number and password security which only the distributors have the authority to access into the website to order for the product.

These website show us types of product such as home care product, beauty and care product, food supplement product, personal care product and car accessory product. Every product are separating into different category, so that customer can easily check for what types of products that they are preferring.

In these website there have a product search engine, this product search engine is useful because when customers feel confuse with the product is under which category, they can just use this search engine to find out the product they want. Every customer can surf this website to find out the information about product and promotion instead of step out the home. This can save a lot of time and cost.

E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies

E-government is a general term describing the use of technologies to facilitate the operation of government and the disbursement of government information and services. The Electronic Government initiative in Malaysia was launched to lead the country into the Information Age.

It has improved both how the government operates internally as well as how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. At the same time, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.

The vision of Electronic Government is focused on effectively and efficiently delivering services from the government to the people of Malaysia, enabling the government to become more responsive to the needs of its citizens. There have several types of applications of e-Government in Malaysia such as E-Filling, E- service, E-syariah, E-procurement and others.

One of the E-Government project implementations such like E-filing, this E-filling is a program in Malaysia which allows taxpayers to fill in and submit their annual income tax returns online through the internet.


However there have some problems encountered by user which is the people who lack of knowledge in using computer to fill up their income tax forms through internet, normally teenager will only have knowledge for surfing net. Besides that, users don’t have confident to use e-filling system because they will worry about their privacy data and the tax return will be viewed by other people.

The good suggestion to encourage more citizens to use the e-government application is government should create a campaign to show the usefulness of the application to the citizen. On top of that, the government needs to improve the security of the application so that hacker can’t easily hack into the website to steal the customer data.

Tuesday, July 1, 2008

Corporate Blogging: A new marketing communication tool for companies

A corporate weblog is published and used by an organization to reach its organizational goals.

Blogs are a good way to spread your message to your public—and to inform employees of company policies and activities.

So how does corporate blog helps the organizations??

● promote the sharing of information of work-related matters. Since blogs can be easily updated, they are used as a part of newsletters or company Intranets. This helps employees to keep themselves informed on all the current happenings in the organization. Blogs also allow employees to display their expertise on a particular topic, thereby becoming a recognized industry or subject "expert".

Example of the corporate blog implementation and its effect

Dell established a way for customers to share product development ideas through IdeaStorm. A core team looks at new ideas that come in, assesses them, and then figures out a way to incorporate those into the business. Dell has received about 9,000 ideas from the community, with over 600,000 comments. An example of one idea is getting Dell to integrate Linux. To show you how effective it was, Dell put out a survey and in 8.5 days received 100,000 responses from customers. Now customers are aware that they can influence product development at Dell and it's resulted in the development of a community of loyalists.


Pros of corporate blogs
● giving corporations and obscure brands the ability to connect with their audiences on a personal level, to build trust, collect valuable feedback and foster strengthened relationships

● conduct their public relations activities through blogging by posting press releases and updates about new company products and services on the blog


Cons of coporate blogs
● Some employees may use blogs to write negatively about the company, leading to bad publicity.

● There have been dozens of cases of workers warned or fired because of something they wrote on a blog

● Make many organizations look like disorganizations, with multiple tones and opinions. Contrary to what some might think, the average customer prefers it if the organization they are about to purchase from is at least somewhat coherent.




Top 6 corporate blog :-
#1. Google - Authority: 8492
#2. Adobe - Authority: 1797
#3. Flickr - Authority: 1744
#4. Facebook - Authority: 1478
#5. Yahoo! Search - Authority: 1130
#6. Dell - Authority: 799

Sources :~
http://mariosundar.wordpress.com/2008/05/05/top-15-corporate-blogs-ranked-may-2008/
http://findarticles.com/p/articles/mi_m0FWE/is_1_11/ai_n18743960
http://www.scottmonty.com/2008/03/corporate-blogging-how-pros-do-it.html
http://corporateblog.directtrafficmedia.co.uk/
http://intrafocus.wordpress.com/2007/01/18/is-blogging-really-good-for-my-company-or-just-a-buzz-word/
http://www.globalprblogweek.com/archives/how_to_launch_a_corp.php
http://www.morebusiness.com/running_your_business/businessbits/Corporate-Blogging-Secrets.brc

Monday, June 30, 2008

Review on Using Touch n Go card to buy fast food in Malaysia will be a reality

Indeed, in the advanced technology these days, we cannot run away from technology, people are getting smarter in creating techonologies that help us in future. Now, Malaysia is using Touch n Go to use in toll transactions and parking lots.

However, compare to Singapore, EZ-link has been successfully implement in its country. How about Malaysia? It looks like Malaysia need more time in applying these advanced technologies where we no need to bring cash but just bringing a card along with us and we can eat,shop,doing health care, drink coffee.

Touch n Go has been an easy card for us as consumers. It indeed help us a lot in our daily lives. If one day Touch n Go card can be used in buying fast food, I will be the first person glad for it.

Till then , if only Malaysia standardized whole country using only one card, or treat the card like debit card, hence I feel consumers will for sure buy Touch n Go card for it can be use at anywhere else.

Sources:
http://www.ezlink.com.sg/whereEzlinkUsed.htm

Credit Cards Debts :Causes & Prevention

Do you have a credit card? How did you use it?


Credit card is a card issued by a bank that allows the holder to buy goods and services without cash, after that holder need to pay back for bank. If, on the due date, the holder does not pay the balance, the bank will charge interest on the unpaid balance.


Causes:
Recently many people are suffering a lot debt due to inappropriately use of credit card. Several reasons make them face such the kind of problems, for example they have a poor management in their money spending. Many people always prefer not to do any money planning before they spend their money, this may cause them over budget or may be buy something that are unnecessary in their daily life. When the end of the month is around the corner, they will only realize that their spending is too much and they need to clear a big amount for the credit card. Of course it will automatically become a big debt for them. Secondly, people like to use credit card to buy what they are like because they like to enjoy the luxury life. When due date of the credit card payment, they unable to pay the payment, they will go and register other credit card to cover the payment. This process continue repeated, user will loss their self control and make them continue to pay the interest and the amount of debt will become bigger and bigger.

Prevention:

There have few prevention people can reduce the credit card debt. Firstly, people should create a realistic monthly budget for your expenses. List all monthly bills and necessities and make sure expenses are covered by your monthly income. Allow only the money remaining after the bills are paid to be spent elsewhere. Stay within your budget guidelines.


Secondly, People should avoid making any purchases with your credit during peak buying seasons such as Christmas and Chinese New Year. Credit card companies will charge more interest during these peak seasons because they know that everyone is buying more items with their credit cards, so this will increase the amount of debt.


Thirdly, limit the use of credit cards. There is no real reason why you should be using your credit card to make daily purchases. If you prefer not carry cash around, you can get yourself a debit card which works the same as a credit card but this card have to save your money inside the account only can use it, so that is more easier to control of your debt.


By using the credit card can bring benefit for people at the same time this can create problems for people. Consumers should know how to control themselves to use the credit card.

Mobile Payment System in Malaysia ~~MMWallet

WHat iS MOBile PAyMEnt ??!!

Mobile payment is the collection of money from a consumer via mobile devices such as mobile phone, SmartPhone, Personal Digital Assistant (PDA), wireless tablets and other devices. That using GPRS and wireless system build in the phone to access internet.

A mobile payment or m-payment may be defined as any payment where a mobile device is used to initiate, authorize and confirm an exchange of financial value in return for goods and services. The realization of mobile payments will make possible new and unforeseen ways of convenience and commerce.

How Does It Works??



is the current Mobile Payment System that available in Malaysia. Mobile Money is a PIN-based Mobile Payment Solution designed by Mobile Money International Sdn Bhd to address the limitations and bottlenecks created by cash, cheques and credit cards. MMWallet allow registered users to pay for goods and services at anytime, anywhere using only a mobile phone. Therefore, shoppers are freedom to buy products online and pay the merchant using mobile phone without physically present at the store.


Customer Adoption Strategies

Mobile Payment indeed offers consumers financial freedom and independence without having to carry cash or fits the needs for those who do not have a traditional bank account. To encourage mobile payment in use in Malaysia, the company should advertise their mobile payment system to others, as we are into the advanced techonology year. Hence, attracting consumers with the benefit of having mobile payment, by just bringing their mobile phone can make any transcation.

Sunday, June 29, 2008

The Application of Pre-Paid Cash Card For Consumers

Prepaid cash card is an electronic cash cards. There are some differences from credit card and debit card. As their name indicates, prepaid cash cards have been pay in advance. Prepaid cash card need personal identification number to make transaction, thus you no need worry when someone steal your information.


Example : Touch n Go

Touch ’n Go as a prepaid card use around us. It is easy and convenient to use like its name touch and then go. Before this, we know that Touch ‘n Go not only for toll fares but also theme park, parking services and common ticket system (CTS) for rail transit system. Nowadays, Touch ‘n Go also applicable for retail payments. Six retail merchants comprising fast food chain A&W, Dunkin Donuts, Burger King, Caltex Starmat, Cathay Cineplexes and 7-Eleven together make up a total 15 outlets for payment purpose. Otherwise, Touch ‘n Go application also applicable for payments at outlets with drive-thru lanes. The purposes for the company continue come out these applications is to increase awareness of customer figure out a cashless society.


Example : Octopus Card

>The Octopus card is a rechargeable contact less stored value smart card used to transfer electronic payments in online or offline system in Hong Kong. The transportation payment process only takes a few second that is very instantly. Before this, Octopus is use to collect fares for the city’s mass transit system and now it can used for payment system for all public transport in Hong Kong. And it also used for payment at supermarkets, fast-food restaurants, convenient stores, on-street parking meters, car parks, and other point-of-sale application.

Example : EZ-Link


>In Singapore, EZ-Link is one of the prepaid cash cards that are using from year 2001. EZ-Link is a contact less smartcard based on Sony’s FeliCa smartcard technology. The card commonly use for paying transportation fees in the city-state’s Mass Rapid Transit (MRS), Light Rapid Transit (LRT) and public bus services. Besides that, EZ-Link cards also used for payments in Singapore branches of McDonald’s, supermarkets, food centers and even soft drink purchase from vending machines. Now, some of schools in Singapore also start to adopt this card as a way to mark attendance of students.


Monday, June 23, 2008

Review on the post "New Spamming Tactics"


As refer to the post “New Spamming Tactics”, Mr.Hen pointed out a useful tip, DON’T click on any link in the mail, or download any attachment until you get confirmation from the sender. Some malicious software may auto generate spam by searching through the contact list in the address book. Hence, be aware when you receive adnormal mail from your friends.

In my opinion, using spam filter is not a very good option. The chances of successfully filter out the spam is not guarantee, at the same time it may accidently filter out your important mail.

The best way of avoiding spam is not to open any suspected mail. An important mail or official messages from companies always have proper mail title and sender name where immiately tell you what is the content about.

Most importantly, stop forward the spam mail around. For example, “MSN is full…, Please reverting this message to keep you account live…. Etc”. Mail service provider as well as other web site will never delete user account.

I appreciate Mr.Hen bring out the tactic of using PDF spam. I never thought of this as spam before I read this post. In addition to this, some malicious software make use of “.zip.exe, .doc.exe, .xls.exe” to trick their victims.

Sunday, June 22, 2008

How Safe Is Our Data??

Just about anyone that gets online is at risk!!!
Online security threats are one of the biggest challenges on the Internet today.
Want to know what are the threats are heading your way ? Here, we bring you the updates on the viruses.



Cyber attacks fall under several categories, accidental actions and malicious attacks. Under this, there also include computer viruses, denial of service attacks and distributed denial ofservice attacks. Thus, identity theft and data theft also included.MySpace, Facebook has been the primary attack of the hackers.


  • Accidental Actions
    ¤This category encompasses problems arising from lack of knowledge about online security concepts such as poor passwords choices, business transactions and outdated software




  • Malicious Attacks>

    ¤ Attacks that specifically aim to do harm which can be further broken down into attacks will caused intential misinterpretation. Malicious code, on the other hand, so called "cracking" and "hackings"


  • Denial Of Service Attacks
    >
    ¤ Denial of service attacks, another form of malicious code, are carefully craftedand executed. Distributed DoS is a type of attack used on popular sites, such as Yahoo!®. In this type of attack, the hacker infects computers on the Internet via a virus or other means. This attack not only causes the target site to experience problems, but also the entire Internet as the number of packets is routed via many different paths
    to the target.

  • Data Theft
    >
    ¤ Data theft over the Internet has dramatically increased in recent years. There have already been around one hundred known cases around the world in which 40 million credit cards numbers have been stolen. Many card providers now have added security and software designed to protect credit card holders. One example is The Falcon, fraud detection software that watches all accounts constantly, looking for irregularities, such as unusually large transactions, irregular spending or simultaneous purchases in two different places.


  • Trojan Horse
    >
    ¤ The file infector which means the virus will attach with other files when you’re running it in your computer. The threats can destroy the computer functions and significant information even can spoil the device of the computer.

Sources :

http://www.businessweek.com/technology/content/nov2007/tc2007119_234494.htm
http://www.ibm.com/developerworks/websphere/library/techarticles/0504_mckegney/0504_mckegney.html http://www.buzzle.com/articles/different-types-of-computer-viruses.html



Saturday, June 21, 2008

Phishing: Examples and its Prevention Method

Phishing is the process of attempting to criminally and fradulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. Pay Pal, eBay ,MSN, Yahoo and online banks are common targets.


How phishing works?

The perpetrator carried out using email addresses and instant messaging. They will use fake website they have created instead of legitimate one to entice people to share sensitive information, like usernames, password and credit-card details.



Examples :

1. The "From Field" appears to be from the legitimate company mentioned in the e-mail. It is important to note, however, that it is very simple to change the "from" information in any e-mail client.


2. The e-mail will usually contain logos or images that have been taken from the Web site of the company mentioned in the scam e-mail.



3.The e-mail will contain a clickable link with text suggesting you use the inserted link to validate your information. In the image you will see that once the hyperlink is highlighted, the bottom left of the screen shows the real Web site address to which you will go. Note that the hyperlink does NOT point to the legitimate Citibank Web site URL


Prevention Method
  1. Guard against spam
    ゅBe especially cautious of emails that, come from unrecognized senders.Which ask you to confirm personal or financial information over the Internet or make urgent requests for this information.
    ゅTry to upset you into acting quickly by threatening you with frightening information.

  2. Do not click on links, download files or open attachments in emails from unknown senders. ゅIt is best to open attachments only when you are expecting them and know what they contain, even if you know the sender


  3. Check your online accounts and bank statements regularly to ensure that no unauthorized transactions have been made


  4. "Dear Valued Customer."
    ゅPhishing e-mail messages are usually sent out in bulk and do not contain your first or last name. Although, it is possible that con artists have this information. Most legitimate companies (but not all) should address you by first and last name.


  5. Beware of pop-ups
    Never enter personal information in a pop-up screen.
    ゅDo not click on links in a pop-up screen.
    ゅDo not copy web addresses into your browser from pop-ups.
    ゅ Legitimate enterprises should never ask you to submit personal information in pop-up screens, so don’t do it.


  6. Immediately Report Suspected Phishing Contacts
    ゅ If you do receive a message you suspect to be a phishing scam, call the customer service phone number right away to confirm whether you've received an actual message or not. In addition, almost every bank and credit card lender has a website where you can report suspicious emails and instant messages.

Sources

http://www.webopedia.com/didyouknow/internet/2005/phishing.asp
http://www.msun.edu/infotech/its/how/security/phishing-examples.htm
http://www.spywareremove.com/phishing/preventphishingscams.php
http://www.identitytheftkiller.com/prevent-phishing-scams.php

How to Safeguard Our Personal and Financial Data?

Why should we safeguard???
Having the thought of ,the personal data and your financial data being exposed to others. Who knows, some one will just hack your account or computer to steal all the information?
It is crucial that we have steps to guide us to prevent all these happened.

How do we prevent these?


  • Use and maintain anti-virus software and a firewall
Protect yourself against viruses and Trojan horses that may steal or modify the data on your own computer and leave you vulnerable by using anti-virus software and a firewall.Make sure to keep your virus definitions up to date.

  • Clear your browser cookies after every session.
>To take erasing your footprint a step further, do not accept any browser cookies by
default.Change your local username daily. Browsers and other software have been known to pass local


  • Regularly scan your computer for spyware
>Spyware or adware hidden in software programs may affect the performance of your computer and give attackers access to your data. Use a legitimate anti-spyware program to scan your computer and remove any of these files.

  • Avoid accessing financial information in public
>Resist logging on to check your bank balance when working from a coffee shop that offers wireless access. These systems are convenient, but also unknown.

  • Look for "locks."
>How can you tell if your financial site is really secure before you log on? The Web address should start with "https," instead of "http," says Weston. Also, look for small lock icon in the lower-right corner of the browser window.


  • Password

>Coming up with and storing secure passwords to protect the personal financial data. Like choose the passwords that would be difficult for someone who can figure out, do not use personal information, and keep a record of important passwords that guard financial data

Sources:
http://gigaom.com/2007/12/26/how-to-safeguard-your-privacy-online/
http://finance.yahoo.com/banking-budgeting/article/103893/Six-Ways-to-Safeguard-Your-Online-Assets
http://cordis.europa.eu/ictresults/index.cfm/section/news/tpl/article/BrowsingType/Features/ID/88408
http://www.us-cert.gov/cas/tips/ST06-008.html

Sunday, June 15, 2008

Ways E-Commerce can reduce cycle time, improve employees' empowerment and facilitate customer support

E-Commerce Reduce Cycle Time

Do you want to be your customer's preferred supplier?
Would delivering a quality product in less time than competition increase sales?
If YES, you should consider implementing a plan to reduce cycle time….

What is cycle time ? Cycle time is the time required to complete a given process.Example,the cycle time required to process a customer order might start with the customer phone call and end with the order being shipped in. E-Commerce has help in reduce cycle time by eliminating non-value added activities like inspection, test and schedule delays, and also queuing time on buying products. By implementing cycle time reduction, it is more efficient hence quickly respond to consumer wants.


Dell company has been implementing reduction cycle time day-by-day. When we purchase orders online, the orders will instantly send to the manufacturing department. Hence, it save processing time, cost and hours. From this, it creates convenient to consumers and it is very efficient in delivering the products.

E-Commerce Improves Employee's Empowerment

Besides that, due to the advanced technology that our world has,employees been learned to be more independent in making decision. Example, when consumers online purchase goods, the employees in charge will need to check the availability of the credit card number that the consumer gave to confirm the purchases. Thus, it also provide customer satisfaction to fulfill customer needs.

E-Commerce Facilitates Customer Support

Dell website which keeps customers in touch with the location of their goods and when they will arrive. Provision of this sort of information creates greater customer satisfaction and sense of control. Publishing Frequently Asked Questions (FAQ’s) on a website saves customers time and money waiting on the phone for a response.

Automatic email responses provide customers with instant information to their inquiries and helpcreate more sales by answering general queries more quickly and comprehensively. Websites with interactive features, eg chat line, bulletin board, email, e-forms. These facilities help keep thecustomer in touch with the “real person” in the business. Some customers respond better in this environment and the business owner can ask more direct questions of the customer to help build personal profile information.

The History and evolution of E-Commerce

What is E-Commerce ?

It is the online transaction of business which links the computer system with vendor, host and buyer thus also transfers of ownership or rights to use a good or service. The most famous activities on the Web are shopping. Everyone can shop everywhere and every time when online.

History of E-Commerce

History of ecommerce dates back to the invention of the very old notion of “sell and buy”, electricity, cables, computers, modems, and the Internet. Ecommerce became possible in 1991 when the Internet was opened to commercial use. Since that date thousands of businesses have taken up residence at web sites.

YearEvent
1984EDI, or electronic data interchange, was standardized through ASC X12. This guaranteed that companies would be able to complete transactions with one another reliably.
1992Compuserve offers online retail products to its customers. This gives people the first chance to buy things off their computer.
1994Netscape arrived. Providing users a simple browser to surf the Internet and a safe online transaction technology called Secure Sockets Layer.
1995Two of the biggest names in e-commerce are launched: Amazon.com and eBay.com
1998

DSL, or Digital Subscriber Line, provides fast, always-on Internet service to subscribers across California. This prompts people to spend more time, and money, online

1999Retail spending over the Internet reaches $20 billion, according to Business.com
2000The U.S government extended the moratorium on Internet taxes until at least 2005.
Evolution of E-Commerce
E-commerce has come a long way in the last 14 years. From the evolution since startup, it has become from unprofitable to profitable idea. Companies like Amazon.com have successfully brokenthrough, being a long term business and playing an important role of E-commerce. Even though there are companies that failed to have positive impact on the brands, thus poorly implemented E-commerce actually serves to impait the industry as a whole, giving people lessons on how to establish an E-Commerce company.
However, as the evolution of E-Commerce continues. The technology also will need to improve, from the perspectives of organizational and support. Only then, a relationship of trust will ne build that makes E-Commerce more important in our life rather than just a tool in varying small percentage in our society.

Saturday, June 14, 2008

Breakdown of Kozmo and Causes

Kozmo.com was founded in New York City in 1997 by Joseph Park, Kozmo began as a timeserving for harried customers. Kozmo, is a business with a new measure of instant consumer gratification- "to deliver every order in less than an hour". It satisfy customers needs whether is an ice-cream or a book thus also the first dot-coms to promise online deliveries.


For Kozmo, they believe that consumers cared about convenience but not cost. Eventually, the delivery was free. However, Kozmo was losing money on every order even they are getting popular day by day.Till then. Kozmo business ended on year 2001.

What causes Kozmo To Fails??

1.Unable to Develop Brand

Kozmo was unable to create brand image that was much different from that of a convenience store on wheels. Kozmo lacked the integration of customer needs, a brand that communicated an ability to satisfy those needs


2. Expanded its business too fast

Rapid expansion and intensive spending to gain market share and brand recognition. Amazon.com, Softbank Capital Partners, Chase Venture Capital, Oak Investment Partners, Flatiron Partners, Liberty Digital and J. & W. Seligman. Starbucks was also an early investor.



3. High expectation on the business

Use the Internet to combine the convenience of a catalog with the immediate gratification of in stores hopping by offering entertainment, food, and convenience products delivered within one hour, with no minimum order required and no delivery charges.

Thursday, June 12, 2008

EBay Triumph and Causes

eBay is the biggest auction company online in the world. Due to the Internet becoming widely available inrecent years, online auctions have also become popular and more and more online auction suppliers entering this market.
What makes ebay as the top 5 success online auction company in the world?



Causes of the triumph of ebaY

1.Web Sites Design and Contents

Web site layout- layout must be clear, comfortableand easy to use, with good use of colour , typography and white space. Besides that, information architectures also can ease the users in browsing or finding particular item




2. Give Great Customer Service

Interative customer service and support feedback systems, email communication and toll free call. EbaY also provide answer center which include FAQs,auction listings,.These are the likelihood customers maintaining ongoing relationshops with ebaY.

3. Security

EbaY secure payment mechanism. This provides safer online shopping environment and minimizes risks to consimers. Hence personal information privacy which members' and online auction users' personal information has been secured and properly managed for authorised purposes only. Lastly, web site security which is an effective encrytionmechanism been adopted by ebaY for exchanging information, such as login information.


4. Consumer Education

EbaY provide online learning centre, which is an online centre that provides knowledge to consumers about online auctions. Whether you are new to online auctions or want to take your sales to the next level. These services are provided for free to all the users. Online workshops or seminars also been provided to educate people as well as increase brand awareness of potential consumers.


5. Online community

Discussion boards which created for a particular topic that can attract and group those people who are interested in the topic and form an online community. Chat rooms, which ebaY also provides, it gives real-time and interactive communication for information exchange between members of the online community. This indeed has helped consumers on understand on the products that they want to buy.

Thursday, June 5, 2008

Ourselves =) [The JYJ ]

Myself =)

Im Su-Yan,
I am the youngest in the family, even though I didnt look like when in appearance. I have a dream, a dream to gain good result, to earn money for myself and take care of my family.But, the dream since getting farer than i suppose to be.
So far, since in UTAR, everything change, including myself, I barely understand myself now and also people around me. It seems that I learn from here is , do not appreciate ppl who does not appreciate you. Seems so serious isn't it??

My hobbies, I do not have any hobbies, is making people happy a hobby?? I like to make people happy who is in my surrounding, I do not like them to be unhappy ,I always make them happy,laugh. I love them, cause God loves me.I give love to everyone i knows and I will share their burden when they need me.

However ,back to the point of e-commerce, the website that i frequent surf are http://www.friendster.com/, http://www.thestar.com/, http://www.mail.yahoo.com/, http://www.sogua.com/ and http://www.jbtalks.cc/
Friendster, seems everyone using it, I use to make more friends and connect to people around the world. It helps a lot when you need some help from people who are in outstation.Example looking for journals articles for the thesis.

The Star, I as a student do not want to waste money on buying newpaper,so will always surf the website to read for the recent issues which happened in our country, and also the world. Concern about others is also part of our job. As, from the E-newspaper, we can know that the recent earthquake which happened and we would indeed pray for survivors and also others who needs prayer to support them.

Yahoo mail, I use this to check my mails, eventually, now I have 1418 of inbox. It seems like I cannot read it all, maybe it will takes about 3 years to finish read it? Some times, the mail that I receive is really touching and I keep one for myself.
Sogua, is a music website with less trojan than Baidu. Any music whether oldies ,rock,hip-hop, any genre can be found here.
Jbtalks is a forum website. From here, you can know any recent issue that happened to Malaysia and also some information you need, or any love story to share, sadness can be shared there, and also nice picture can get from there.
Well, this is me and these are the frequent websites I surf.

Myself ~~


Everyone have their own name, me also not excluded. My name is Wong Chee Seng; all my friends call me Jason. I am a year 3 semesters 1 student, from group 4 right now.

I have many hobbies such as swimming, jogging, playing badminton, playing computer games and surfing internet to search new information.

Normally the most website that I prefer to surf is www.gougou.com, www.Chinapress.com, www.Pbebank.com, www.googles.com, and also www.hotmail.com. Every website also can provide us with the information that we want to get for. For example, in the website of Gougou.com, I have the chance to search for many old and latest songs and also that latest movie, that’s why my life is always, entertain by this website.

Besides that, Chinapress.com can give me the chance to know about the latest news in Malaysia and also news from abroad country, by the way I can always save the money spending on the newspaper.


While the website like Pbebank.com really can save me a lot of time, it is because I can pay all my payment such as the electronic bill, water bill and also student bill without stepping out from my house. Beside that, my parent can easily transfer money to my account without going to bank. They just need to switch on the computer and press some button, and then all the process of transaction is successfully translated.



I usually view the Googles.com website to search for the information and pictures for my assignment and research.
The last website that I frequently surf is hotmail.com; I can send the messages to my friends and family without postman. It can save time and money to buy letter form. Through this website, I can check all my important mails which sent by others.


These several website really can help me so that I have no need to waste the time going out to search and get for the information, it really makes my life easier.



ME ME ^^
My name is Pung Jui Xiang. Compare to friends around me, my family is a big family which include father, mother, six brothers, one sister and me. Due to many problems, only I in my family have this chance enter to university. So, I must put more effort than others to complete my university life. Now, I study at University Tunku Abdul Rahman (UTAR) and take the Bachelor Of Commerce (Hons) Accounting course. I am year 3 semesters 1 group 4 student. My group 4 classmates always call me “Xiang Xiang”. I think it sounds smoothly and easier to call. I stay in Sungai Long, Scot Pine condominium. That is a wonderful condominium which a good place to comfort ourselves .

I come from Muar, Johor. The famous food in my hometown is “otak-otak”. If anyone wants to have a try the “otak-otak” can make appointment with me when you come. I will bring you the best and other foods.

During the free time, mostly I do are to watch drama and surf the web. The websites I will visit often are friendster, hotmail, baidu, orangeshark and sinchew. The purposes for me are to get know new friends, check mail, download songs, play games and know the latest news.
My hobby is like to travel. Therefore, my hope is to travel every country once a year when I start to work. Before this, I must make sure I earn a lot of money to enjoy my trip.